Your support is our biggest motivity Thank you very much! 1) This’ s product have in stock, you can order it directly. 2) We will ship the items within 1to 7 working days after payment confirmation. 3) Any question, PLS feel free to send us a message, thank you very much!
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(due to different measurements ,there may be 0.2cm-0.5cm error)
2017 Summer New Style Beach Shoes Fashion Cut-outs Sandals Canvas Rain Closed Toe Sandals Breatherable Rubber Flats ShoesUSD 35.00/pairWomen Sandals Slipper Unisex Beach Shoes For Lovers Outdoor Causal Walking Shoes Soft Massage Summer Sandals Women 2017 FashionUSD 19.55/pieceWomen Sandals Slippers Beach Flip Flops Comfortable Women’s Beach Slippers Massage Sandals Ladies Casual Shoes 2016 SummerUSD 23.57/pair2017 Sandals Slippers 3D Cartoon Beach Shoes Comfortable Soft Cute Beach Slippers Colorful Shoes Sandals SummerUSD 7.52/pairSummer Women Beach Shoes Fretwork Ladies Casual Sandals Flat With Water Shoes Sandals Women Outdoor Walking 2016 New FashionUSD 10.48/pairMen Slippers Casual Shoes Flip Flops Comfortable Beach Slippers Massage Genuine Leather Handmade Sandals Men Beach Shoes 2016USD 22.10/pairMen’s Sandals Beach Shoes Outdoor Causal Walking Men Shoes Slipper Comfortable Soft Massage Summer Sandals Men Beach SlippersUSD 25.00/pair2017 Spring Autumn Men Sandals Slippers Summer Men Flat Shoes Beach Slippers Sandals Comfortable Outdoor Walking Shoes CasualUSD 18.09/pair
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DoneShoes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of doneshoes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.